01 / Food producers
You produce.
We distribute.
Meat, cheese, delicatessen products and farm produce. Regular deliveries to shops, supermarkets and distribution centres, as well as food-service businesses and households.
Logistics for food producersYou produce.
You produce.
We deliver. Chilled and frozen food
all the way to your customers.
For food producers, butchers, delicatessens, cheesemakers and farmers. We supply shops, supermarkets and distribution centres, and deliver to food-service businesses and households.
A quote for your business within 24 hours
Chilled 1–5 °C Frozen −18 °C
Collection and delivery For food producers and online retailers
Shipping with us
How we can helpFrom your production line
From your production line
to your customers.
Regular distribution, online orders and warehouse support. Choose a service to suit the goods you need to transport or store.
You produce.
02 / Online shops
From your online shop
to your customers’ doors.
Chilled and frozen food from your online shop. Collection, order integration and delivery.
03 / Meal delivery
You cook.
We deliver.
Prepared meals at 1–5 °C. We assemble customer orders at our facilities and deliver them to the schedule agreed with your kitchen.
04 / Chilled and frozen
Chilled and frozen goods.
From warehouse to doorstep.
Chilled and frozen transport and storage, with the option to combine them with ambient goods.
1–5 °C −18 °C
05 / Fulfilment
Chilled and frozen.
From storage to dispatch.
Storage, order assembly and packing in chilled or frozen facilities in Prague. Ambient storage for your other goods.
From first contact to first shipmentStart shipping
Start shipping
with us regularly.
01
Tell us what you ship
Your products, collection location, delivery areas and approximate volumes. A general idea is enough to get started.
02
We discuss the details
Together, we review transport requirements, dates, packaging and the information we need for your quote.
03
We arrange your first collection
We agree on how you will send us your orders and prepare your shipments for collection.
04
You start shipping
We collect your shipments, transport them at the agreed temperature and hand them over to the recipients.
Food needs the right conditionsThe right temperature
The right temperature
all the way.
Before your first collection, we agree on the temperature, packaging and handover requirements for your food products.
- The right temperature for your goods
We transport chilled goods at 1–5 °C and frozen goods at −18 °C, according to your products’ requirements.
- Packaging and labelling
We agree on packaging, labelling and how your goods should be prepared before collection.
- Keeping you and your recipients informed
We agree on how you will send us orders and receive delivery updates.
We agree on storage and transport conditions to suit your goods.
Our vehiclesTemperature control
Temperature control
on the road, too.
Alongside chilled transport at 1–5 °C, we offer frozen transport at −18 °C. We confirm handover, packaging and temperature requirements before your first collection.
Request a quote Delivery that fits the dayYour customers
Your customers
can choose a time slot.
Three time slots in Prague and Bratislava. Two in Brno and other major cities. Check your postcode for the options available.
Prague · Bratislava
Brno and other major cities
Time slots depend on the delivery area. Check the recipient’s postcode, particularly for outlying districts and nearby villages.
Check your delivery areaWhen do we deliver
When do we deliver
to your customers?
Select a country and enter a postcode to check regular delivery days and available time slots.
Availability based on the current delivery scheduleWe offer both delivery and collection in the areas we serve. Use the shipment planner to check collection dates. The delivery days shown do not reserve a booking.
Your orders. Your way.Ship from your online shop.
Ship from your online shop.
Or directly from the portal.
Send orders from your connected online shop or enter them manually in the customer portal.
Connect your online shop
or your own system
Shoptet, Upgates and WooCommerce. API and XML imports for custom systems.
Shoptet Upgates WooCommerce API XML imports
Explore integration examples The COOL Balík customer portalMrož.
Mrož.
Your shipments
at a glance.
Deliveries, collections, tracking, labels and billing. All in one place, even without a connected online shop.
Sign in to Mrož
Before your first shipmentWhat you need to know
What you need to know
before your first shipment.
Find answers to common questions here. We will agree the specific terms of our service with you individually.
All FAQsWho is COOL Balík for?
Primarily food producers, butchers, delicatessens, cheesemakers and farmers who need regular distribution. We also serve online retailers and prepared-meal businesses. Our services include chilled and frozen transport, storage and order dispatch.
Can I get in touch if I am just starting out?
Yes. Tell us about your planned product range, collection and delivery locations, and estimated shipment volumes. It is fine if you do not have all the details yet.
How do I find out the price?
We prepare a quote within 24 hours. Tell us your products, collection point, delivery areas, volumes and shipping frequency. Tell us what you need to move — you do not need a detailed logistics plan to get started.
How do I check collection and delivery availability?
We collect from every area we deliver to. Enter the collection and delivery postcodes in the journey planner to see available collection and delivery dates.
Ready to get started?
Request a quote Let’s talk about your shipments
Tell us what food products you ship, where we should collect them and where they need to go. Include your approximate shipment volumes.
