Mrož brings together shipment bookings, tracking and billing information. Sign in to find everything you need in one place.
From your first booking to checking the paperwork. Expand a section to find out more.
Book individual deliveries and collections in one place.
Add the recipient, address, contact details, date, delivery instructions and your own order number. Enter parcel quantities, weights and any additional requirements for the service you choose. Whether you can make changes depends on the shipment’s status and scheduled date.
See where your shipment is and when it is due to arrive.
The overview and shipment details show the shipment status, delivery slot, estimated arrival and actual delivery time. The history records its progress. Search and filters help you find the shipment you need.
Specify chilled or frozen goods when you book.
Enter parcel quantities, weights and temperature requirements. Each parcel has its own identifier, and you can set its temperature category individually.
Process larger numbers of orders without retyping them.
Import shipments from an Excel file using the required template, or export your data. Download shipping labels in PDF or ZPL format. Bulk actions also make it easier to change dates or cancel shipments, subject to the applicable rules.
Your next invoice estimate, cash-on-delivery payments and reports in one place.
Set cash-on-delivery amounts in Czech crowns or euros. Shipment and cash-on-delivery reports help with reconciliation and accounting. You can also track a running estimate of your next invoice, based on completed shipments and services used. The final amount is confirmed in your invoice.
Keep track of returnable packaging and its movements.
View your returnable packaging balance and recorded movements, including dates, quantities and the associated shipments. The information you need to check returns is always to hand.
Keep your claim, photographs and correspondence together.
Submit a claim online, attach photographs and add supporting documents. View comments and correspondence about the claim in its details.
Find delivery notes and other attachments with the relevant shipment.
Upload files to a shipment and download available documents. Each delivery note is linked to its shipment.
See unsuccessful delivery attempts and what happens next.
The failed-delivery overview shows the time, reason and associated shipment. You can also view available information about another delivery attempt or a return.
Saved addresses make repeat bookings easier.
Use saved address templates, set return details and view your company information. Your price list, transport terms and support contacts are also available.
Connect Shoptet, Upgates or WooCommerce to your deliveries. API and XML imports are available for custom systems. Manage and track your shipments in Mrož.
No. You can enter shipments manually in Mrož or import them using the required spreadsheet template. For regular shipping, we can arrange a connection to your online shop or system.
Mrož is a customer portal for senders. If you are waiting for a delivery, please contact our dispatch team.
Start with a no-obligation enquiry. We will discuss your shipments, the terms of our service and setting up your customer access.
Tell us what you need to transport and how you currently manage your orders.
